How many employees are included with CatchVa Team?
The Team plan includes 5 team members + owner. Team is coming soon.
CatchVa Team
Team customer communication and scheduling workflows
A growing business needs a clear record of who owns the next customer step, without losing the context when work moves between employees.
Get started with CatchVaHow it works
- 1
A Team business receives a dedicated CatchVa number for its missed-call and customer-text workflow.
- 2
The owner can invite employees, assign leads, reassign work, and review shared customer conversation history.
- 3
Team replies identify the business and the employee sending the message, so the customer and owner have clear context.
- 4
When Team booking is enabled, CatchVa offers appointment times only where a technician is available. The assigned technician can accept or decline the appointment, and the owner can review the activity.
Common questions
Can an owner see team conversations and calendars?
Yes. The Team owner can review customer conversation history, employee activity, and technician schedules. A replacement employee can continue from the prior conversation history.
How does Team booking avoid overbooking?
CatchVa checks technician availability before offering a Team appointment time. If no technician is available at a time, that time is not shown on the public lead page.
Can the owner override an assignment?
Yes. The owner can assign or reassign lead work, including moving it to another available employee.
Explore CatchVa plans and features
Review the Starter and Pro plans to see which customer communication and scheduling features fit your business.
View features and plans