CatchVa turns missed calls into organized leads: it sends a branded text-back, and callers can simply reply with what they need. A public lead page is an additional option—not a requirement. CatchVa alerts your business so it can follow up.
Simple pricing for busy owners
Start with missed-call capture, add booking and automation with Pro, or coordinate work across your Team.
Choose Starter for missed-call recovery, Pro for booking and follow-up automation, or Team for coordinated customer work across employees.
Capability
Starter $47/month
Pro $97/month
Team Coming soon
Missed-call recovery
Custom recorded greeting, immediate text-back, lead inbox, customer replies, and owner alerts
Everything in Starter
Everything in Pro
Lead capture and setup
One public lead page, text customization, and CatchVa call-forward setup
Everything in Starter
Everything in Pro
Booking and automation
—
Lead-page booking, reminders, automated follow-ups, and review requests
Everything in Pro
Lead management
Basic performance reporting
Lead pipeline, notes, tasks, history, and after-hours text-back
Everything in Pro, plus Team reporting and operational history
Team coordination
—
—
Lead assignment, work queues, shared conversations, and technician availability
People included
Owner
Owner
5 team members + owner
Starter
$47/month
Missed-call recovery
Custom recorded greeting, immediate text-back, lead inbox, customer replies, and owner alerts
Lead capture and setup
One public lead page, text customization, and CatchVa call-forward setup
Booking and automation
—
Lead management
Basic performance reporting
Team coordination
—
People included
Owner
Pro
$97/month
Missed-call recovery
Everything in Starter
Lead capture and setup
Everything in Starter
Booking and automation
Lead-page booking, reminders, automated follow-ups, and review requests
Lead management
Lead pipeline, notes, tasks, history, and after-hours text-back
Team coordination
—
People included
Owner
Team
Coming soon
Missed-call recovery
Everything in Pro
Lead capture and setup
Everything in Pro
Booking and automation
Everything in Pro
Lead management
Everything in Pro, plus Team reporting and operational history
Team coordination
Lead assignment, work queues, shared conversations, and technician availability
People included
5 team members + owner
What happens after a missed call?
1. CatchVa can play the business's custom recorded greeting.
Before the unanswered call ends, CatchVa can play the greeting the business records in its own voice. A standard greeting is available when a custom recording is not used.
2. CatchVa immediately sends the business's text-back.
As the greeting starts, CatchVa sends a prebuilt text-back right away. The business can customize the message and invite the caller to reply or use its public lead page.
3. The caller can reply by text or use the optional lead page.
A customer can reply directly to the CatchVa text with what they need. The lead page is also available when the business wants to collect more details or offer booking.
4. A customer request becomes an organized lead.
CatchVa records the request in the lead inbox and can alert the business owner by email and SMS.
5. Eligible Pro businesses can offer appointment booking.
A customer can choose an available time on the public lead page. CatchVa creates the appointment and adds it to the business's calendar.
CatchVa Pro — $97/month
Help an owner move from a missed call to a managed customer next step.
Pro includes everything in Starter, then adds the workflows a business needs when an initial text-back is only the beginning: appointment booking, reminders, follow-up automation, and a clearer record of lead work.
Let customers request a time
Eligible Pro businesses can offer available appointment times on their public CatchVa lead page instead of sending callers to a separate booking tool.
Keep follow-up moving
Appointment reminders, automated lead follow-ups, and review requests help the business keep customer communication organized after the first contact.
See the work behind each lead
The Pro lead pipeline, notes, tasks, and history give the owner a practical view of what needs attention.
CatchVa Team — coming soon
Help a growing team coordinate the customer work after the missed call.
Team includes every Pro capability for 5 team members + owner. It adds the shared context and assignment controls a business needs when more than one person handles leads, customer replies, and appointments.
Give every lead a clear owner
Owners can assign or reassign leads and use work queues so the next customer step does not get lost between employees.
Keep the conversation together
Shared customer conversations and operational history help the team work from the same context when responsibility moves between people.
Book around real availability
When Team scheduling is enabled, CatchVa offers appointment times where a technician is available, then records the assignment and result for the owner to review.
Pro reminders and follow-up automation
Appointment reminder sequence
For eligible Pro businesses with scheduling enabled, CatchVa can send appointment reminders before a scheduled visit. A reminder can include a link for the customer to confirm, reschedule, or cancel.
When the customer uses that link, CatchVa updates the appointment status and calendar, then can notify the business owner by email and SMS.
Automated lead follow-up
Eligible Pro businesses can use automated follow-ups to check whether a new lead still needs help, wants to request a time, or needs a quote.
Pro also supports automated Google review requests after a lead is marked won, when the business has configured its review link.