Choosing a missed-call workflow
Small businesses have different ways to handle calls they cannot answer. CatchVa is built for a clear missed-call follow-up workflow, not as a live answering service or AI voice receptionist.
Get started with CatchVaA live answering service is designed for a person to answer the call on the business's behalf.
An AI voice receptionist is designed to speak with a caller during the call.
CatchVa is designed for after the call is missed: as the business's recorded greeting starts, CatchVa immediately sends a customizable text-back and lead-page link.
The caller can share what they need, and CatchVa organizes the request for the business to review and follow up.
No. CatchVa does not present itself as an AI voice receptionist. As a missed-call workflow begins, it can play the owner's custom recorded greeting while it immediately sends the caller a customizable text-back and lead-page link. CatchVa also supports lead capture, owner alerts, and eligible Pro scheduling and follow-up workflows.
It can fit a business that wants to give missed callers a clear next step while the owner or team finishes the work already in front of them.
Eligible Pro businesses with scheduling enabled can offer lead-page booking, send automated appointment reminders, and let customers confirm, reschedule, or cancel through a reminder link. CatchVa updates the appointment status and calendar, then can notify the business owner by email and SMS.
Review the Starter and Pro plans to see which customer communication and scheduling features fit your business.
View features and plans